Who we are
Montferrand, Switzerland, is responsible for the processing of personal data on montferrand.ch. You can reach us at contact@montferrand.ch.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR).
What we collect and why
- Contact form: your title (optional), first name, last name, email address, country, the topic you choose, your message and the date and time it was sent. We use this information only to answer your enquiry and to follow up on it.
- Email: if you write to us directly, we receive the information contained in your email.
- Technical data: to protect the contact form against abuse, your IP address is held briefly in the server's memory (at most one hour) to limit the number of messages sent. It is not stored with your enquiry. We do not keep logs of visits to the site.
- Spam protection: before a message is sent, your browser solves a small calculation (an "I'm not a robot" check). It runs on our own server, sets no cookies and shares no data with third parties.
Under the GDPR, we rely on your request and on our legitimate interest in replying to it.
Cookies and tracking
The public website sets no cookies and uses no analytics, advertising or tracking tools. A single, technically necessary cookie is used only when a member of our team signs in to the private team area.
Content from third parties
Some photographs on this site are loaded from Unsplash (images.unsplash.com). When your browser loads them, your IP address and basic browser information are transmitted to Unsplash's servers, which may be located outside Switzerland, including in the United States. Fonts are hosted on our own server.
Where your data is stored
The website and contact enquiries are hosted on Swiss cloud systems, in Switzerland. Enquiries can only be accessed by the Montferrand team. We do not sell your data or share it with third parties for marketing purposes.
How long we keep it
We keep your enquiry for as long as needed to handle your request and any working relationship that follows, and then delete it. You can ask us to delete it at any time.
Your rights
You can ask us for access to your data, its correction or deletion, and you can object to its processing or, where applicable, ask for a copy in a portable format. Simply write to contact@montferrand.ch.
If you believe your data is not being handled correctly, you can contact the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland or, if you live in the EU, your local data protection authority.
Changes
We may update this policy when our website or practices change. The date at the top shows the current version.